This document sets out the rules and guidelines governing the use of the obi9 platform. Please read carefully before registering or using any of our services.
Six key points in obi9's Terms and Conditions that every player should understand before starting their journey.
Only individuals aged 18 and above are permitted to register and use the obi9 platform. Age verification is conducted during the KYC process, and accounts will be terminated if underage use is confirmed.
Each player is only permitted to hold one active account. Opening multiple accounts may result in all accounts being frozen and balances will not be returned.
All bonuses are subject to the stated rollover requirements. Bonuses cannot be withdrawn as cash before the minimum rollover conditions have been met.
Withdrawals can only be made to an account held under the same name as your obi9 account. This is a security measure to prevent fraud and protect players.
You are solely responsible for the security of your password and account login details. obi9 shall not be liable for any losses resulting from a user's failure to maintain their own account security.
All disputes will be addressed through obi9 customer support channels in the first instance. The decision of obi9 management is final in all matters relating to the platform.
These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("User" or "Player") and the management of the obi9 platform ("obi9", "we", or "Platform"). This document governs all aspects of use of the website, mobile app, and all services provided by obi9.
By accessing or using the obi9 platform in any way — including browsing the website, registering an account, making a deposit, playing games, or claiming bonuses — you automatically agree to be bound by all terms stated here, as well as our Privacy Policy and Responsible Gaming Policy.
If you disagree with any part of these terms, you are required to stop using the platform immediately and contact our customer support to close your account if necessary.
The obi9 platform may only be used by individuals aged 18 and above. This is an absolute requirement that cannot be waived under any circumstances. obi9 reserves the right to request proof of age at any time, and failure to provide satisfactory proof will result in the account being frozen until verification is complete.
Users are responsible for ensuring that use of the obi9 platform complies with the laws of the region or country in which they are located. obi9 makes no guarantee regarding compliance with local laws on behalf of the user.
Each individual is only permitted to hold one active account at any one time. Opening additional accounts to circumvent bans, claim multiple bonuses, or avoid betting limits is strictly prohibited and will result in:
When registering an obi9 account, you are required to provide complete, accurate, and up-to-date information. This includes your full name as per official documents, an active email address, a valid Malaysian mobile number, and your correct date of birth. Providing false information is a serious breach of these terms.
Know Your Customer (KYC) verification is mandatory before your first withdrawal is processed. The required documents are as follows:
The KYC process is typically completed within 10 to 30 minutes during business hours. Information submitted for KYC is fully protected under our 256-bit SSL encryption policy and will not be shared with third parties without your consent, except as required by law.
Obi9 accepts deposits via a variety of payment methods, including FPX Online Banking, Touch 'n Go eWallet, GrabPay, Boost, direct bank transfers (Maybank, CIMB, Public Bank, RHB), and cryptocurrencies such as USDT and Bitcoin. All deposits are processed automatically and credited to your account within the timeframe specified for each method.
Withdrawals can only be processed to a bank account or digital wallet registered under the same name as your obi9 account. Withdrawals to third-party accounts are not permitted under any circumstances. Withdrawal limits are as follows:
Obi9 does not charge any processing fees for standard deposits or withdrawals. However, your bank or third-party payment service providers may apply their own charges, which are beyond obi9's control.
All bonuses and promotions offered by obi9 are subject to specific rollover requirements. Full terms for each promotion are stated on the Promotions platform. By claiming any bonus, you agree to comply with the applicable terms and conditions.
Received bonuses must be wagered at the specified rollover rate before the bonus funds and related winnings can be withdrawn. For example, a bonus with a 10x wagering requirement means you must place bets totalling ten times the bonus amount before a withdrawal is permitted. Requirements vary by promotion type.
All casino games on the obi9 platform use a Random Number Generator (RNG) that has been audited by an independent certification body. This ensures every game outcome is entirely random and cannot be manipulated by anyone, including obi9 itself. The Return to Player (RTP) rate for each game can be viewed in the respective game information.
Sports Betting at obi9 is subject to specific additional rules. Accepted bets are final and cannot be cancelled once a match has started. obi9 reserves the right to void bets in the event of a technical error, incorrect information, or exceptional circumstances beyond the platform's control.
Minimum and maximum betting limits vary by game type and table. All limits are clearly displayed in the game interface before you place any bet. obi9 reserves the right to adjust betting limits at any time with reasonable notice.
You are fully responsible for keeping your obi9 account password and login details secure. We recommend using a strong, unique password and enabling two-factor authentication (2FA) for added protection. Do not share your login details with anyone, including family members.
If you suspect your account has been accessed without authorisation, contact our customer support immediately via 24/7 live chat. obi9 shall not be held liable for any losses arising from a player's own negligence in maintaining their account security.
Your personal information is collected, stored, and used in accordance with obi9's Privacy Policy. For more details on how we handle your data, please refer to the Privacy Policy ours.
Obi9 is fully committed to responsible gaming practices. We believe that wagering should be treated purely as entertainment, not as a source of income or a means to resolve financial difficulties. Our platform provides a range of control tools you can use to manage your betting activity responsibly:
For more information and support resources, please visit the Responsible Gaming ours.
Obi9 reserves the right to suspend or terminate any user's account at any time without prior notice if there is reasonable cause to do so. Grounds for termination include:
Alternatively, players may close their account at any time by contacting customer support. Any legitimate balance in the account will be returned after the final withdrawal is processed, subject to investigation if necessary.
Obi9 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Material changes will be communicated to users via in-platform notifications or email at least seven days before taking effect. Continued use of the platform after the effective date of any changes constitutes acceptance of the updated terms.
Obi9 shall not be liable for any indirect losses, injury, business disruption, or data damage arising from the use of or inability to use our platform. obi9's maximum liability to any user shall not exceed the total amount deposited within the 30 days preceding the claim.
These Terms and Conditions are interpreted and governed by applicable law. Any dispute that cannot be resolved directly between the player and obi9 will be referred to an appropriate dispute resolution body.
By understanding our Terms and Conditions, you are now ready to enjoy a safe, fair, and rewarding betting experience with the obi9 community.
For individuals aged 18 and above only. Wager responsibly.